QSC Specialist

Description

Job Summary: Provide laboratory support for the inspection of raw materials and packaging materials, as well as for controlling activities related to microbiology and incident management. Key Highlights: 1. Opportunity to grow with the world's largest ice cream company. 2. Be part of an innovative team that transforms ordinary moments. 3. Performance-driven culture with freedom to act and grow. **Are you looking for your dream job?** **Join Unilever Ice Cream Holland!** **QSC Specialist** **Scope:** Full-time, 100% on-site **Location:** Tultitlán **Terms and Conditions:** Full-time Unilever’s Ice Cream division is preparing to operate independently, aiming to become a standalone company, which today already trades on the stock exchange at €8.300 billion since December 2025. Our mission is to build the best snack company — a place where growth, innovation, founder and ownership mindset, and performance are cultivated and rewarded. And where we create extraordinary ice cream experiences, transforming ordinary moments into lasting memories. Because we know life tastes better with ice cream. **ABOUT THE COMPANY:** Ice cream is about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth starts with empowerment. Therefore, we empower our people to be innovative, entrepreneurial, responsible, motivated, and equipped to deliver more amazing products and unforgettable moments to our consumers — and have fun doing it. With 19,000 ice cream experts and iconic brands such as Wall's, Cornetto, and Ben & Jerry's — loved in 76 countries — we are the world’s largest ice cream company, leading the industry. For over 100 years, we’ve taken pleasure seriously, serving happiness with every lick or scoop of ice cream across generations. We dream big, but keep things simple to act fast. If you want to grow with us, make an impact, and shape the future of ice cream, this is the place for you! **PURPOSE OF THE ROLE:** Provide laboratory support for the inspection of raw materials and packaging materials, as well as for controlling activities related to microbiology. Maintain communication with suppliers when incidents are detected in materials or analytical results. **KEY RESPONSIBILITIES:** Participate in on-site audits, such as FSSC 22000 and those applicable under current regulations; serve as part of the audit team and present information during audits. Manage the departmental budget, including PO issuance, monthly budget facing, purchase order preparation, and management of material entry reports required by the laboratory, as well as tracking supplier invoice payments. Support suppliers during technical visits as part of incident follow-up. Validate incidents related to physicochemical analyses and packaging aspects. Provide technical support to quality analysts for laboratory testing activities, including dimensional evaluations, thickness, height, coefficient of friction, color, and artwork assessments; physicochemical analyses such as moisture, water activity, fats, pH, acidity indices, peroxide value, particle size distribution, consistency, Brix degrees, and viscosity; and sensory analyses regarding odor, color, texture, and taste of site-used raw materials — such as fragrances, flavors, and purées. Incident management and validation on the Veeva platform: review and validate incidents; assess and validate incidents related to transportation, quality, expiry dates, handling, and packaging presentation; notify relevant departments and suppliers; send corresponding emails; generate incidents on the VEEVA platform; follow up with responsible departments and suppliers; coordinate follow-up meetings; host supplier visits; respond to and support involved internal departments; close incidents; notify closure via email; ensure correct incident closure within the VEEVA platform. Track expired materials in coordination with warehouse and Planning department leads; conduct biweekly warehouse visits to perform quality inspections of packaging materials and raw materials (Central Warehouse and Navisco Warehouse). Provide technical support to the warehouse department, including staff training, development and updating of OPLs, incident tracking and closure, and addressing specific warehouse department requests. Verify documentation updates for OPLs, procedures, and analytical methodologies. Ensure compliance with FSSC guidelines and the Food Safety Management System within the area of responsibility. It is the leaders’ responsibility to identify risks present in their areas, prioritize them appropriately, and establish necessary controls and defenses for mitigation. They must ensure timely raising and closure of unsafe condition cards, lead incident investigations involving their personnel, properly manage changes (MOC) related to engineering projects or Kaizen initiatives, and close actions derived from accident investigations and MOCS audits on time and correctly. Finally, they are obligated to immediately halt any operation where their personnel are exposed to uncontrolled risk, always prioritizing safety. **WHAT YOU NEED TO SUCCEED:** Bachelor’s degree or Chemical Engineering, Biochemistry, or related field. Knowledge of physicochemical analyses, packaging analyses, and sensory analyses, focused on food and food raw materials. **SKILLS:** People management. Teamwork. Effective communication. Organization and tidiness in your work area. **EXPERIENCE AND QUALIFICATIONS:** Basic English. ISO 17025 knowledge. Experience supporting internal and external audits. Intermediate SAP proficiency. Advanced Office suite proficiency. **LEADERSHIP:** People management. Definition, tracking, and organization of personnel. Definition, tracking, and organization of each assigned activity. **WHAT YOU CAN EXPECT:** * A unique blend of global scale and startup spirit: €8.300 billion with an agile, entrepreneurial mindset. We are building a new high-growth ice cream company from scratch. * Unlimited career path: 42 markets, international opportunities, and accelerated growth. * A performance-driven culture, freedom to act, challenge, and grow — your success is measured by impact. * A company celebrating joy, innovation, and purpose: we build extraordinary careers, just as our ice cream creates extraordinary moments. **ADDITIONAL INFORMATION** *As publicly announced, Unilever **spun off** its ice cream business **in December 2025**. For this role, a transfer to the new ice cream company is estimated for early 2027, which will be formally communicated in due course.* *Unilever embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuous development of all employees, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.* *For hiring into this position, we would like to emphasize that local conditions apply to the role.* **ARE YOU EXCITED TO CREATE THE FUTURE OF ICE CREAM?** To apply, please do so online. Please remember to upload your CV. Your application will be reviewed against our requirements, and we will contact you shortly after the closing date to provide an update on your application status. Disclaimer *Unilever is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other protected basis under applicable law, and will not be discriminated against on the basis of disability.* **We take pleasure very seriously. Join the ice cream team now!** Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.