Description
**Responsibilities**
* Serve as internal auditor and manage audit systems for certification bodies or customers
* Develop and implement corrective action plans to mitigate negative trends
* Ensure HACCP plans are reviewed and updated as appropriate
* Investigate and mitigate complaints related to product safety
* Lead initiatives to drive quality improvements in collaboration with other departments (including DPPM and incident rate)
* Ensure compliance with food safety, customer, and regulatory requirements
* Lead problem-solving initiatives and Root Cause Analysis and Countermeasure (RCCM) activities
* Participate in CIA audits and in the management of the customer complaint process
* Manage the Product Safety platform at the local level
* Responsible for GFSI certification (through IFS PacSecure or equivalent)
* Ensure employee and contractor training on product safety procedures
* Provide support on quality matters, data collection, and information to customers
* Participate in new product meetings and oversight of the testing process
* Root cause analysis of non-conforming product