**Competencies:** Customer Focus, Sense of Urgency, Goal-Oriented Work, Action Orientation, Analysis and Problem Solving, Leadership, Excellent Written Communication, Customer Focus. **Technical Competencies:** Advanced English Use of Quality Tools and Continuous Improvement Techniques. Knowledge and application of Quality Standards and Systems. GFSI knowledge desirable Lean Sigma training desirable **Responsibilities** * Serve as internal auditor and manage the audit system for certification bodies or customers * Develop and implement corrective action plans to mitigate negative trends * Ensure HACCP plans are reviewed and updated as appropriate * Investigate and mitigate complaints related to product safety * Lead quality improvement initiatives in collaboration with other departments (including DPPM and incident rate) * Ensure compliance with food safety, customer, and regulatory requirements * Lead problem-solving initiatives and Root Cause Analysis and Countermeasures (RCCM) * Participate in CIA audits and in managing the customer complaint process * Manage the Product Safety platform at the local level * Responsible for GFSI certification (through IFS PacSecure or equivalent) * Ensure training of employees and contractors on product safety procedures * Provide support on quality matters, data collection, and information for customers * Participate in new product meetings and oversight of the testing process * Root cause analysis of non-conforming product
Juan García
Indeed · HR
Juan García
Indeed · HR
