Description
Position Summary:
You will provide administrative and operational support to the Key Account Manager (KAM) in managing key accounts, ensuring document control, contract management, renewals, and internal procedures.
Key Highlights:
1. Administrative and operational support in managing mid-sized and large accounts.
2. Document control, contract preparation and follow-up, and renewal management.
3. Handling and resolution of operational incidents and process support.
### **KAE – Key Account Administrative Executive**
**Position Objective:**
Provide administrative and operational support to the KAM in managing mid-sized and large accounts, ensuring document control, contract preparation and follow-up, renewals, internal procedures, and reporting—guaranteeing order and continuity in commercial operations.
### **Requirements:**
* Education: Completed Bachelor’s degree in Industrial Engineering, Business Administration, Business Management, Finance, or related field.
* Gender: No preference.
* Age: 25 to 40 years old.
### **Experience:**
* 2–3 years in administrative/commercial roles or sales back-office functions.
* Contract, renewal, and file tracking experience.
* Document and contract management experience.
* Tracking of expirations and renewals.
* Experience with CRM and/or ERP systems.
* Intermediate Excel skills: Pivot tables, database handling.
### **Main Responsibilities:**
* Monitoring and tracking payment status for key accounts.
* Following up on overdue invoices.
* Managing validity periods, renewals, and commercial terms.
* Administering and updating documentation: Contracts, Agreements, Annexes, Files.
* Receiving, routing, and tracking administrative requests.
* Handling and resolving operational incidents: Errors, delays, or inconsistencies.
* Preparing and tracking administrative and commercial reports.
* Supporting account renewal processes.
* Document and contract management.
### **We Offer**
* Gross monthly salary: **$18,000**
* Statutory benefits
* Monthly food vouchers: **$1,200**
* *(Granted starting from the second completed month)*
### **Working Hours**
* Monday to Friday: **8:00 a.m. to 6:30 p.m.**
* One Saturday per month on duty:
* **8:00 a.m. to 12:00 p.m.**
### **Note:**
If you have remote work experience collaborating with Central American countries such as Costa Rica, Guatemala, El Salvador, or Panama, this experience will be considered an added value in the selection process. However, if you meet the required profile, you will still be considered for the position. Apply now, and we will contact you.