IT Assistant with SAE Knowledge

Description

Position Summary: Provide technical support to internal users, perform basic equipment maintenance, and assist in SAE system administration, ensuring operational continuity and timely response to incidents. Key Highlights: 1. Technical support for internal users and equipment maintenance. 2. Assistance in SAE system administration and incident tracking. 3. Teamwork with a service-oriented attitude and problem-solving capability. **CUITLAHUAC REFRIGERATION EQUIPMENT seeks an IT Assistant with SAE knowledge in Heroe De Nacozari \- Gustavo A. Madero, Mexico City** ------------------------------------------------------------------------------------------------------------------------------------------------- **Position Objective** Provide technical support to internal users, perform basic equipment maintenance, and assist in SAE system administration, ensuring operational continuity and timely response to the company’s technological incidents. **Required Knowledge** * Technical support for users. * Basic networking knowledge. * Software and hardware installation and configuration. * Windows operating systems. * Microsoft Office suite. * Data backups and basic database management. * Competencies and Skills * Analytical and problem-solving ability. * Organization and follow-up skills. * Teamwork. * Service-oriented attitude. **Main Responsibilities** * Provide on-site and remote technical support to users. * Install and configure computers, printers, and basic networks. * Track incidents related to the SAE system. * Assist with user onboarding, offboarding, and modifications within the SAE system. * Perform data backups and basic system monitoring. * Conduct preventive and corrective equipment maintenance. * Document incidents and technical solutions. * Support computer equipment and license inventory management. * Address urgent requests or operational priority changes. * Coordinate with other departments to resolve technical issues. **We Offer** * Gross salary of $12,000 * Weekly payment * Statutory benefits from day one * Benefits exceeding statutory requirements * Major medical expense insurance (starting after 3 months) * Savings fund * Profit-sharing * Gym membership agreement with Total Pass **Work Location:** Mexico City (CDMX), Gustavo A. Madero (GAM), near La Raza metro station **Desired Education Level:** Bachelor’s degree — completed **Desired Experience Level:** Expert level **Departmental Function:** Maintenance and repairs **Industry:** Wholesale trade / Wholesaler *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a03bce93800003800ee9805\&source\=indeed*