Description
**REQUIREMENTS**
Age: 25 \- 45 years old
Education: High school diploma
**Valid driver's license**
RESPONSIBILITIES:
\*Receive customers with the best attitude
\*Direct customers to the service advisor
\*Offer courtesy amenities
\*Control customer entries to the workshop
\*Attend to waiting customers
\*Punctuality
\*Quality
\*Respect
\*Ability to work under pressure
\*Tolerance
Service Manager: To inform about any issues encountered during your work process.
Service Advisors: Direct customers according to their scheduled appointments.
Lead Manager: Guide customers arriving at reception who wish to schedule an appointment.
Public Counter: Direct customers to the requested area for purchasing parts or accessories.
Marketing/CRM Manager: Provide end-of-service customer satisfaction surveys for subsequent analysis and implementation of measures.
**EXTERNAL**
Customers: Administer end-of-service satisfaction surveys.
Assign a Service Advisor to customers arriving without appointments due to emergencies.
Offer courtesy amenities to customers.
Position type: Full-time
Salary: Starting from $7,000\.00 per month
Benefits:
* Savings fund
* Complimentary uniforms
* Grocery vouchers
Application question(s):
* Do you hold a valid driver's license and do you drive?
Work location: On-site employment