Credit and Collections Analyst

Description

Position Summary: We are seeking a temporary Credit and Collections Analyst to manage collections, handle delinquent portfolios, and conduct customer negotiations for a leading provider of comprehensive traveler assistance. Key Responsibilities: 1. Collection management and delinquent portfolio handling 2. Customer negotiation and report preparation 3. Implementation of collection strategies and KPIs \#WeAreAssistCard, a leading organization in comprehensive traveler assistance. Our mission is to assist our customers with any issues they may encounter during their travels anywhere in the world. We deliver high-quality service in their native language, available 24/7, 365 days a year. At Assist Card, we believe teamwork and passion are essential to delivering the best assistance to our customers. We are currently seeking a temporary Credit and Collections Analyst to join our team. Role Challenges: * Collection management * Delinquent portfolio handling * In-person visits, telephone outreach, and email-based follow-up * Customer engagement and negotiation * Report preparation * Implementation and monitoring of collection KPIs * Implementation and execution of effective collection strategies * Portfolio reconciliation against accounting reports * Portfolio monitoring by customer and due date * Achievement of collection budget targets * Recovery of overdue receivables This opportunity is ideal for you if you have… 2 years of experience in collections * Education: Bachelor’s degree in Accounting or related field * Proficiency in Contpaqi * Advanced Excel skills * Work location: Polanco Benefits: * Base salary: MXN 18,000 gross per month * Statutory and above-statutory benefits – Savings fund (6%) \- Grocery vouchers (8%) \- Major medical insurance for you and your immediate family \- 20-day Christmas bonus \- Profit sharing \- Half-day off on your birthday plus a special gift \- Healthy breakfasts \- Traveler assistance for you and your immediate family \- Language training program At Assist Card, we want our employees to be the protagonists of their own professional journey. Are you ready to take flight?