Description
Job Summary:
Provide fast, accurate, and efficient customer service and attention, conducting banking transactions honestly and in accordance with regulations.
Key Responsibilities:
1. Customer service and attention at the counter and mobile banking unit
2. Conducting banking transactions honestly and in compliance with regulations
3. Compliance with banking regulations and procedures
Ensure customers receive excellent service and attention by promptly, accurately, and efficiently executing requested transactions.
* Serve customers and users at the counter and mobile banking unit quickly, courteously, and without errors.
* Conduct all transactions honestly and in strict adherence to banking regulations and company values.
* Comply with Banco de México regulations, BAZ’s cash-handling policies and procedures, and the 7S methodology.
* Safeguard cash within the secure area and adhere to bunker security measures.
* Achieve cash-handling productivity targets and implement anti-queue measures.