Description
**Application Support with expertise in Linux and Windows operating systems, Oracle and SQL Server databases, as well as skills in log analysis, technical diagnosis, and incident management.**
The role involves working closely with database, operating system, middleware, vendor, and business teams to ensure the availability, stability, and performance of critical applications.
Responsibilities
* Incident analysis \- Identify, diagnose, and resolve technical failures in applications and services.
* Log management \- Analyze logs on Linux/Windows to detect patterns, errors, and root causes.
* Database support \- Execute queries, validations, and analysis in Oracle and SQL Server.
* Technical documentation \- Record procedures, solutions, and lessons learned.
* Incident tracking \- Provide precise traceability for critical incidents until resolution.
* Collaboration with multidisciplinary teams \- Work with database, operating system, middleware, vendor, and business teams to resolve complex issues.
Technical Requirements
* Linux \- Proficiency with basic commands (directory navigation, file reading), permissions, processes, and log analysis.
* Windows Server \- Basic administration, services, event logs, troubleshooting.
* Oracle / SQL Server \- SELECT, INSERT, UPDATE, data validation, basic PL/SQL analysis.
* Log analysis \- Use of tools such as grep, tail, journalctl, Event Viewer.
* Scripting \- Bash, PowerShell, shell script, CMD.
* Web service / API consumption \- Postman.
Desirable
* Experience supporting mission-critical applications.
* Control M.
* ServiceNow.
* Jira.
MIXED HIRING SCHEME
REMOTE
Employment type: Full-time, Indefinite term
Salary: $20,000\.00 \- $30,000\.00 per month
Application question(s):
* What is your salary expectation?
Experience:
* Azure: 4 years (Mandatory)
* Linux and Windows: 4 years (Mandatory)
Work location: Remote employment