**Company Description:** \> WE ARE A 100% MEXICAN COMPANY, THE NUMBER ONE RETAILER IN OUR COUNTRY. OUR REPUTATION IS THE RESULT OF THE TALENT AND COMMITMENT OF THOUSANDS OF PEOPLE WHO HAVE BUILT OUR HISTORY AND POSITIONED US AS MEXICO'S FOURTH-LARGEST EMPLOYER. \> \> \> \> THE BEST TALENT IS FOUND ONLY AT SORIANA! \> \> "At Organización Soriana, we operate under a principle of equal opportunity; therefore, there are no exclusion criteria based on ethnic or national origin, gender, age, sexual orientation, disability, social status, religion, sexual preferences, or marital status, as stipulated in Article 2 of the Federal Labor Law. Likewise, it is prohibited to request medical certificates confirming absence of pregnancy or Human Immunodeficiency Virus (HIV) as requirements for hiring, continued employment, or promotion." **Job Mission:** Configure and administer monitoring tools to detect and prevent incidents **Job Responsibilities:** * Define and improve alerts to detect performance anomalies in the e-commerce platform * Log, categorize, and route incidents using ITSM tools * Assist in replicating reported incidents to verify their existence and assess impact **Requirements:** Application Support Bachelor's Degree in Computer Science or related field **Monitoring Tools:** AZURE MONITOR, FIREBASE, DYNATRACE, GOOGLE ANALYTICS **Ticket Management:** SERVICENOW, AZURE DEVOPS, JIRA **Databases:** SQL **Offer Conditions:
Juan García
Indeed · HR
Juan García
Indeed · HR
