Technical Support – MacStore Dakota 95

Description

Job Summary: At MacStore, we are seeking a Technical Support specialist to join our team and deliver personalized assistance and first- and second-level solutions to Apple users, as part of a leading company in Apple products and services. Key Highlights: 1. Opportunity to launch your professional career with a leading company. 2. Join the sales force at MacStore branches. 3. Develop skills in Apple technical support and customer service. Position: Technical Support – MacStore!! · At MacStore, we want you to join this great team and begin your professional career! · Interviews are about to begin. That day could mark the start of your professional journey with us. Join our sales force at MacStore branches!! MacStore Dakota 95 MacStore. We are a leading company in the distribution of Apple products and services. (APR. APPLE PREMIUM RESELLER), with over 30 years in the market and 76 branches across the entire Mexican Republic. The position is for Technical Support, and responsibilities include: Providing first- and second-level technical support to Apple users. Delivering personalized customer service. Tracking completed services. Recommending additional services and promotions. Meeting performance metrics and indicators. We Offer: Gross monthly salary: $9,900.00 (salary growth and service commissions). Monthly food vouchers: $350.00 Punctuality bonus: $900.00 (paid directly to staff) Statutory and above-statutory benefits: 100% IMSS contributions. Apple Certified Macintosh Technician certification. Direct employment contract with the company. 17-day Christmas bonus, increasing based on seniority. 12 vacation days. Vacation premium. Profit-sharing up to three months. Life insurance and funeral expense assistance. Uniforms. Career advancement. Ongoing training. Additional Benefits after 3 Months (Permanent Staff): Savings fund. Discounts from prestigious brands. Christmas bonus. Requirements: Education: Completed high school. Passion for technology and Apple products. Customer service orientation. Willingness to travel. Interest in sales. Strong verbal communication skills. Availability of time. Work schedule: Monday through Sunday, rotating shifts from 11:00 a.m. to 8:00 p.m. or 12:00 p.m. to 9:00 p.m. (rotating weekly days off).-Requirements- Minimum education: Upper secondary education – General High School years of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist