After-sales BDC Advisor

Description

Job Summary: We are seeking a BDC Advisor to manage leads, schedule appointments, and support the Service team. Key Responsibilities: 1. Lead management and follow-up 2. Scheduling appointments between customers and advisors 3. Supporting the Service team with information and reports We are looking for a BDC Advisor to join our Service team. **Responsibilities:** * Manage and follow up on leads generated from phone calls, email, social media, or website * Schedule and confirm appointments between customers and service advisors, ensuring proper follow-up * Support the Service team by providing complete prospect information and follow-up reports **Employment Offer:** * Base salary \+ Commissions * On-site work mode * Indefinite-term contract * Full-time working hours Requirements: * Minimum 2 years of experience in customer service or call center, preferably in the automotive sector * Proficiency in CRM systems and digital tools * Strong communication skills, organizational abilities, and goal-oriented mindset * Experience in similar roles