Assistant Manager

Description

Job Summary: Supports the Manager in administering and supervising cinema operations, ensuring an excellent customer experience and efficient functioning of all areas. Key Highlights: 1. Strengthening leadership and team management skills 2. Participation in the growth and consolidation of a cinema 3. Development of negotiation and public relations skills **Assistant Manager** The person appointed to this position will be responsible for supporting the Manager in administering and supervising the cinema's general operations, ensuring an excellent customer experience, achievement of business goals, proper personnel management, and efficient functioning of all areas of the cinema complex. Position: **Assistant Manager** **Gross Monthly Salary (pre-tax): $16,000 (MXN)** Contract: **3 months with possibility of extension** Schedule: **Work schedule and days are variable depending on events and other requirements**. However, weekly working hours generally will not exceed 48 hours, in compliance with applicable legislation. Availability to work weekends and holidays is required. **Location: Xalapa, Veracruz (On-site)** **Requirements** 1\. Bachelor’s degree preferred in Visual Arts, Film (and related fields), Art History, Photography, Communication, Business Administration, or Finance. However, other bachelor’s degrees will be considered if the candidate demonstrates genuine interest in arts and visual culture, and can demonstrate formal or informal preparation for this role. Likewise, candidates without a bachelor’s degree may be considered if they possess extensive experience in the cinema industry. 2\. Experience: Minimum 2 years of experience in the cinema industry and at least 2 years in a managerial or supervisory position. 3\. Genuine interest in film and the arts. 4\. Visual intelligence. 5\. Knowledge of personnel management; operations and sales administration; inventory and cash control; customer service and support; basic computer tools and administrative reporting. 6\. Demonstrated ability to lead a team. 7\. Proactive and self-sufficient attitude. 8\. Effective communication: ability to communicate both verbally and in writing, with good spelling, and capacity to express ideas clearly, concisely, and respectfully. 9\. Strong sense of responsibility; commitment to punctuality, ethics, and completion of assigned tasks. 10\. Adaptability: ability to adjust to changing environments, varied schedules, crisis management, discretion, and learning new tasks. 11\. Basic-to-intermediate English proficiency. 12\. Signing of a confidentiality agreement. **Responsibilities** 1\. Assist in supervising daily cinema operations and ensure their proper functioning. 2\. Coordinate and direct ticket booth, concession stand, cleaning, and theater staff. 3\. Guarantee excellent customer service and support. 4\. Resolve complaints, conflicts, and operational incidents. 5\. Assist in controlling inventories of food, beverages, and supplies. 6\. Supervise cash reconciliation, sales, and financial reports. 7\. Verify correct film projection and proper equipment operation. 8\. Assist in creating staff schedules and managing attendance. 9\. Support employee training, motivation, and performance evaluation. 10\. Ensure compliance with safety and hygiene standards. 11\. Implement strategies to increase sales and attendance. 12\. Coordinate promotions, premieres, and special events. 13\. Maintain facilities clean, safe, and in optimal condition. 14\. Monitor performance indicators and goal attainment. 15\. Prepare operational reports and communicate incidents to the Manager. 16\. Conduct film projections. 17\. Substitute for the Manager during absences when necessary. **Benefits** 1\. Strengthening leadership and team management skills. 2\. Participation in the growth and consolidation of a cinema from its earliest stages. 3\. Learning about strategies to attract customers and position an independent brand. 4\. Experience implementing operational processes from scratch. 5\. Opportunity to interact with suppliers, distributors, and business partners. 6\. Experience coordinating with shopping center management. 7\. Development of negotiation and public relations skills. 8\. Greater visibility among owners and executives due to close involvement with the project. 9\. Participation in promotions, premieres, and special events. 10\. Learning about customer loyalty and experience strategies. 11\. Experience analyzing sales and consumer behavior. 12\. Building professional contacts within the city’s commercial and business sectors. 13\. Gaining practical experience in social media management, public relations, and customer service. 14\. Opportunity to work at the intersection of artistic programming, business operations, and their integration. **Selection Process** Please submit your resume, cover letter, and portfolio (if available) to recursos.humanos@plazaanimas.com.mx before May 30, 2026. Shortlisted candidates will be contacted for an interview. We will review applications as they are received and may identify our preferred candidate prior to the deadline. We hope you will join our team. If you have any questions, please do not hesitate to contact us. Salary: Up to $16,000.00 per month Workplace: On-site employment