Enterprise Software Customer Trainer (Remote - LATAM)

Description

Summary: This role involves training and supporting U.S. clients on real estate software, guiding users through features, and providing professional assistance. Highlights: 1. Train and support U.S. clients on real estate software 2. Guide users through platform features step-by-step 3. Provide calm, confident assistance and client support **Join a Top\-Rated Tech Company in Big Data!** **Smart Apartment Data**, a five\-star employee\-rated company and *Best \& Brightest Companies to Work For* winner, is on the cutting edge of Big Data in real estate. We offer a fun, collaborative environment, generous pay with bonuses, and strong work\-life balance. **About Us** For 20\+ years, we've been the go\-to data analytics platform for U.S. housing professionals—empowering brokers, investors, and analysts with real\-time market intelligence. *Meet our hiring team in this short video:* https://vimeo.com/1057933773/3260b5ba8b **About the Role** We’re hiring 1 professional to train and support U.S. clients on how to use our real estate software. You’ll lead Zoom trainings, answer questions clearly, and represent our brand with professionalism. **What You’ll Do** * Train clients via Zoom and recorded video walkthroughs * Guide users through Smart platform features step\-by\-step * Provide calm, confident assistance and client support * Represent Smart with professionalism and patience **Requirements** * Excellent English – clear, soft\-spoken, confident * 1\+ year in training, onboarding, or support * Reliable internet, webcam, and mic * Presentable on camera (clean background, business attire) * Quiet home setup (green screen optional) **Bonus Points:** * Software training or onboarding background * Ability to learn and explain software quickly * Experience in Customer Education, Enablement, or Implementation * Familiarity with CRM tools is a plus * Handled high\-value or demanding customers **Benefits** * 100% Remote, location independent * Compensation: $2000 \- $2,200/month plus incentives * Opportunity for professional growth and development * Collaborative and creative work environment