Operator Coordinator

Description

Job Summary: Operator Coordinator to ensure efficient management of operators and vehicles, guaranteeing customer satisfaction and achievement of performance indicators. Key Highlights: 1. Efficient management and administration of operators and vehicles 2. Operator monitoring and customer service 3. Maintenance scheduling and safety LEADING COMPANY IN STAFF TRANSPORTATION SEEKING OPERATOR COORDINATOR Objective: Ensure proper management and administration of operators and vehicles, resulting in efficient service execution, thereby meeting our customers' needs and achieving our daily performance indicators. Main Responsibilities: * Monitor operators. * Confirm operators via operational chat. * Prepare operator attendance lists (deliverable document). * During service execution, promptly address customer requirements. * At the end of shifts, send statistics via operational chat. * Conduct plant visits with support from auxiliary staff to verify vehicle arrivals and ensure customer service delivery. * Conduct monthly validation of network equipment for operators (deliverable document). * Ensure operators wear official uniforms and carry official identification. * Conduct monthly validation of network equipment for operators (deliverable document). * Schedule vehicle maintenance (deliverable document). * Schedule diesel refueling for vehicles. * Coordinate with the monitoring center to schedule vehicle repairs for potential failures in login devices and GPS units. * Administer breathalyzer tests with auxiliary staff support and submit photographic evidence. * Validate AET documentation (deliverable document). * Schedule safety talks on defensive driving, customer service, and onboard technology usage (deliverable document). Competencies: * Responsible * Proactive * Leadership * Customer-oriented * Ability to work under pressure * Truck or urban vehicle driving license Meal Vouchers $13,000\.00 to $16,000\.00 gross Statutory Benefits Career Growth