Administrative Analyst for International Trade

Description

Working hours: Monday to Friday, 08:00–17:00 hrs Location: Buenavista Business Park, Querétaro. Position type: Full-time Salary: MXN 12,000 per month Vacancies: 1 We are seeking an Administrative Assistant for International Trade to provide comprehensive follow-up on imports, shipments, emails, documentation, and coordination with freight forwarders and customs agents. The candidate will serve as direct support to Management and Operations; therefore, a high level of organization, sense of urgency, excellent tracking ability, and capacity to administratively manage multiple processes simultaneously are required. Position objective: To provide administrative and operational support to the international trade department by ensuring timely follow-up on emails, shipments, imports, documentation, coordination with freight forwarders, customs agents, and logistics providers—while keeping management informed about status updates, risks, estimated arrival dates, and critical pending items. Functions and responsibilities: * Daily follow-up on emails related to imports, shipments, suppliers, freight forwarders, customs agents, and internal customers. * Monitor the status of maritime, air, and land shipments, including estimated departure, arrival, customs clearance, and delivery dates. * Provide end-to-end follow-up on import processes until administrative and operational closure. * Review, compile, organize, and safeguard physical and digital files for each international trade operation. * Support preparation, review, and control of import/export documentation, as well as related customs procedures. * Coordinate communication with freight forwarders, customs agents, carriers, and logistics providers to ensure timely information flow. * Maintain updated reports, dashboards, and internal controls for shipments, costs, incidents, and committed deadlines. * Promptly inform management about delays, risks, missing documentation, or operational incidents. * Track invoices, expenses, payments, and supporting documentation linked to operations, in coordination with Administration or Accounting. * Ensure administrative order in files, evidence, receipts, and supporting documentation for internal reference. * Coordinate with Procurement, Warehouse, Finance, and Management to align timelines, priorities, and operational needs. * Prepare periodic status and pending-item reports to facilitate managerial decision-making. Required technical knowledge: * E-commerce. * Shopify platform (recommended). * Basic TikTok Shop handling (desirable). * Google: Sheets, Docs (desirable). Competencies and soft skills: * Organization and attention to detail. * Excellent tracking and pending-item management. * Sense of urgency and ability to prioritize. * Clear and professional communication. * Proactivity in identifying risks and resolving incidents. * Confidentiality, responsibility, and reliability. * Ability to handle multiple tasks simultaneously without losing order. Minimum requirements: * Completed or incomplete Bachelor’s degree in International Trade, International Business, Logistics, Administration, or related field. * 1–3 years of experience in administrative or operational roles within international trade, logistics, imports, or documentation. * Experience in shipment tracking, interaction with freight forwarders, customs agents, and logistics providers. Work schedule: Day shift Position type: Full-time, indefinite-term contract Salary: $13,000.00 MXN per month Application question(s): * How long does your commute take from your residence to our location at Buenavista Business Park? * Do you have transportation issues traveling from your residence to the workplace? Workplace: On-site employment