Job Summary: We are seeking a Customer Service Executive for a vehicle leasing company, responsible for handling and routing requests, following up on claims, and making vehicle reservations. Key Responsibilities: 1. Customer and user support through various channels 2. Assistance with contract extensions and claim follow-up 3. Making outbound calls and vehicle reservations ***Leading vehicle leasing company — we’re looking for your talent as:*** ***Customer Service Executive*** ***Education:*** High school diploma; commercial studies or incomplete bachelor’s degree in commercial fields, marketing, communications, or public relations. **Experience:** Minimum 6 months in similar roles, such as Contact Center operator, claims desk support, or customer service representative. **Knowledge:** Internal and external customer service Call routing Claims handling **Responsibilities:** Answer customer and user calls and digital channel messages to route and/or resolve their requests. Provide support for contract extensions and claim follow-up. Make outbound calls to contact customers and follow up on specific cases. Vehicle reservations. Schedule Monday to Sunday, 2:00 PM to 10:00 PM (one weekday day off) "We invite you to join a company free from violence and discrimination. Pregnancy or HIV testing is not required for hiring, continued employment, or promotion."
Juan García
Indeed · HR
Juan García
Indeed · HR
