At Mercado Libre, we are democratizing commerce and financial services to transform the lives of people across Latin America. Join us in this mission! At Mercado Envíos, we manage our sellers' inventory and deliver products to our buyers, enhancing their experience on our platform. In an ever-evolving world, our ability to rapidly deliver products purchased via Mercado Libre has become a requirement for competitiveness. Be part of the team transforming logistics across Latin America—delivering world-class customized solutions and integrating local and regional carriers through borderless commerce. We have a challenge for those who: * Thrive with entrepreneurial energy: driven by curiosity, never giving up, and focused on surpassing their own limits * Give their all because they enjoy working with commitment and dedication * Embrace change as opportunity and learn from their mistakes * Prioritize excellence and execution in how they get things done * Foster a positive work environment, contributing joy and fun * Know how to build alongside others and enjoy teamwork Imagine leading challenging, dynamic, and innovative projects—and being responsible for: * Engaging the team by fostering closeness and connection with the operations team to achieve optimal quality outcomes for the business * Becoming an expert in quality knowledge (of processes, stakeholders, and especially the WMS) and its associated problems, pain points, and needs. Identifying the main problems/opportunities to address—both quantitatively and qualitatively * Gaining deep knowledge of Mercado Envíos and its operations, proposing impactful solutions aligned with business priorities * Developing, communicating analyses, and proposing improvements to key quality management indicators (KPIs) and routine activity indicators (KAIs), including how they impact the business and our users. Collecting, recording, interpreting, and analyzing data on the process and its losses and inconsistencies, suggesting alternatives and guiding teams **Requirements:** * Prior experience in distinctly analytical roles involving data handling, analysis, and problem solving * Advanced proficiency in SQL and Python * Experience in developing and managing/implementing projects * Experience and in-depth knowledge of distribution center operational processes—including their interaction with quality and inventory processes * Experience in quality-related roles **We offer you:** * The opportunity to join an entrepreneurial company that loves thinking big and long-term * A protagonistic role in your development within an environment rich in opportunities, learning, growth, expansion, and challenging projects * Collaboration and mutual learning alongside top professionals and specialists * An excellent work environment, equipped with everything needed for a great experience.
Juan García
Indeed · HR
Juan García
Indeed · HR
