FRONT DESK MANAGER

Description

Job Summary: We are seeking a Front Desk Manager with leadership skills and a guest-centric focus to supervise front desk operations and lead the team, ensuring an excellent guest experience. Key Responsibilities: 1. Coordinate and supervise the proper operation of the front desk area. 2. Lead and manage the receptionist team. 3. Ensure an excellent guest service experience. We are looking for a **Front Desk Manager** with leadership abilities, a strong guest service orientation, and experience in hotel operations to coordinate and supervise the proper functioning of the front desk area. Responsibilities: * Supervise daily front desk operations. * Coordinate and lead the receptionist team. * Ensure an excellent guest service experience. * Monitor check-in, check-out, and special request handling. * Resolve incidents and maintain quality standards. * Supervise cash handling, shift reports, and operational reporting. * Coordinate communication with other hotel departments. Requirements: * Minimum 1 year of experience in hotel front desk or similar role (preferred) * Leadership and team management skills. * Excellent service attitude and communication skills. * Knowledge of hotel management systems (preferred) * Flexible schedule availability. * Conversational English We Offer: * Competitive salary. * Statutory benefits. * Excellent work environment. * Professional growth opportunities. * Ongoing training. * Grocery vouchers Interested candidates are invited to apply through this platform and upload their CV. Salary: $15,000.00 - $19,000.00 per month Benefits: * Complimentary uniforms * Grocery vouchers Work Location: On-site employment