Description
We are seeking a person with a positive attitude, self-motivation, enthusiasm for professional growth and learning, strong personal principles and values, good computer skills, and proficiency in email communication, as well as excellent command of the Microsoft Office suite.
**Responsibilities and Duties**
· Investigate, diagnose, and resolve system issues by identifying appropriate solutions.
· Follow standard procedures to escalate unresolved issues to the relevant internal teams.
· Provide enterprise-level support to customers.
· Diagnose and resolve software and hardware issues.
· Assist users with application and program installation.
· For more complex cases, communicate with customers via telephone or provide clear written instructions.
**Required Specific Knowledge:**
· Advanced MATLAB programmer for application development, PLCs, and industrial networks,
· Control and automation, and data analysis.
· PLC and HMI programming knowledge (Allen Bradley)
· Knowledge of control, automation, and pneumatics
· Electrical knowledge
· Ability to read electrical diagrams
· Knowledge of variable frequency drives (VFDs) and PLCs
· Rockwell Automation software
· AutoCAD
· Microsoft Excel
· Preferably experience with Allen Bradley and/or Siemens systems.
· Proficiency in English is mandatory: 60% reading, 30% speaking, and 30% writing
· Skills in AutoCAD, Microsoft Office Suite, leadership and project development, PLC installation, industrial electrical equipment installation, PanelView, etc.
**Skills:**
· Supervise compliance with internal work regulations and industrial safety standards.
· Interact daily with customers to understand their needs and requirements and represent them on-site.
Employment Type: Full-time
Salary: $11,500.00 - $12,000.00 per month
Benefits:
* Free uniforms
Work Location: On-site employment