Restaurant Manager

Description

Job Summary: Greengrass is seeking an experienced Fast-Food Restaurant Manager to oversee daily operations, uphold standards, and manage teams in a dynamic environment. Key Highlights: 1. Lead and develop restaurant fast-food work teams. 2. Supervise daily operations and ensure high service standards. 3. Manage performance indicators and optimize resources. **Greengrass is hiring a Restaurant Manager in Iztapalapa, Mexico City** --------------------------------------------------------------------------- At Greengrass, we love the world and who we are; we believe food is a conscious choice—a process that nourishes more than just the physical body—and that has motivated us for 18 years. We are a young company committed to delivering quality, freshness, variety, and outstanding service with every visit or order. Do you identify with our culture? Would you like to join our Family? Today is your opportunity—to become a **Fast-Food Restaurant Manager**. **REQUIREMENTS:** * Education: Bachelor’s degree in Gastronomy or related field * Mandatory experience: 2 years as Restaurant Manager or similar role in fast-food restaurants, restaurants, cafeterias, or related settings. * Skills: Adaptability, organization, pro\-activeness, team development, communication, continuous learning, performance indicator management, handling ambiguity. * Knowledge: Inventory management, sales performance metrics, management of work teams (minimum 20 people), supervision of processes and performance metrics, results orientation, customer service, administration of material and human resources. **RESPONSIBILITIES:** * Supervise daily restaurant operations. * Ensure compliance with service, quality, cleanliness, and food safety standards. * Guarantee appropriate service times. * Resolve operational incidents and handle customer concerns. * Supervise unit opening and closing procedures. * Control operating costs (labor, food, waste). * Administer inventories and orders. * Monitor budgets and sales targets. * Validate cash register closings and deposits. * Analyze performance indicators (sales, average ticket, turnover, shrinkage, productivity). * Recruit, interview, and select operational staff and mid-level supervisors. * Train and develop the team. * Conduct performance feedback and evaluations. * Prepare schedules and manage staffing. * Maintain a positive, results-oriented work environment. * Ensure positive guest experiences. * Address and resolve complaints or critical situations. * Promote suggestive selling and customer loyalty strategies. * Ensure compliance with safety and hygiene regulations. * Guarantee proper food handling. * Supervise preventive and corrective maintenance of equipment and facilities. **WE OFFER:** * Cafeteria service * Ongoing training * Career growth and development plan **Desired education level:** Bachelor’s degree \- completed **Desired experience level:** Expert level **Departmental function:** Customer Service **Industry:** Food and Beverage *This vacancy is sourced from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a0d0e7c5200005000c56b60\&source\=indeed*