Description
Job Objective
Provide a warm, friendly, and immersive experience to each customer through exceptional service, ensuring high-quality food and beverage service as well as a memorable dining experience within the restaurant.
Key Responsibilities
Greet and attend to customers in a courteous and energetic manner.
Explain the menu, concepts, and special items.
Recommend food, beverages, and desserts.
Accurately take orders and follow up accordingly.
Serve food and beverages with attention to presentation and timing.
Verify customer satisfaction during service.
Maintain cleanliness and order at tables and workstations.
Assist with restaurant opening and/or closing procedures.
Collaborate effectively with kitchen, bar, and hostess teams.
Know ingredients, beverages, and the restaurant’s theme.
Ideal Candidate Profile
Warm, friendly, and service-oriented individual.
Excellent attitude and professional appearance.
Strong verbal communication skills.
Passion for customer service.
Ability to work under pressure.
Punctuality and sense of responsibility.
Experience in restaurants or cafés (preferred).
Interest in Japanese culture, anime, or themed experiences (desirable).
Desired Skills
Attention to detail.
Suggestive selling.
Empathy and hospitality.
Organization and efficiency.
Teamwork.
Problem-solving ability.
Service Expectations
Make customers feel welcome.
Create an approachable and memorable experience.
Maintain a positive and authentic attitude.
Convey warmth and hospitality at all times.
Salary: $10,000\.00 \- $12,000\.00 per month
Work Location: On-site employment