Customer Service Advisor – Foreign Trade

Description

Job Summary: A leading logistics operator seeks a Customer Service Advisor – Foreign Trade to join its team, providing comprehensive solutions and client follow-up for customs-related processes. Key Highlights: 1. Customer service experience in the foreign trade area. 2. Essential knowledge of customs entry processing and customs procedures. 3. Skills in calculating taxes and non-tariff regulations. A prominent logistics operator with 98 years of market experience, specializing in integrated logistics and foreign trade solutions, is seeking talent to join its team as: Customer Service Advisor – Foreign Trade Requirements * Education: Completed high school diploma or incomplete undergraduate degree. * Experience: Minimum 2 years of customer service experience in the foreign trade area. * Customs entry processing and customs procedures (essential). * Desired knowledge in: * Tax calculation. * Non-tariff regulations. * Personal competencies: * Proactivity * Responsibility * Punctuality * Organization * Customer orientation Main Responsibilities * Preparation and follow-up of customs entries. * Performing tax calculations and generating accurate quotations for clients. * Monitoring compliance with non-tariff regulations. * Providing personalized customer service and timely follow-up. * Resolving inquiries and offering effective solutions. * Recording and validating deposits. * Managing customs entry validation and payment verification. * Collaborating with internal departments to ensure smooth operational flow. We Offer * Base salary: $14,000 gross per month. * Statutory and above-statutory benefits: * 13% savings fund * $800 food vouchers * Life insurance * 50% vacation bonus * 30-day year-end bonus * Direct employment with the company. Work Schedule Monday to Friday, 8:00 AM to 6:00 PM Salary: $14,000.00 per month Benefits: * Employee discount * Life insurance * Food vouchers Application Questions: * The salary is $14,000 gross per month — are you still interested? * Do you have 2 or more years of experience in this role? * Do you have experience handling and tracking customs entries? Please briefly describe your experience. * Have you worked directly with customs procedures? Please briefly explain. * What types of operations have you handled? Work Location: On-site employment