On-Site Technical Support L1 / CDMX

Description

Job Summary: We are seeking an on-site support professional for convenience stores, responsible for maintaining PCs, point-of-sale (POS) systems, CCTV, and networks. Key Highlights: 1. Comprehensive support for computer systems, point-of-sale (POS) systems, and security (CCTV). 2. Preparation, installation, and configuration of computer equipment. 3. Opportunities for training and professional growth. Join Stefanini! At Stefanini, we are over 30\.000 brilliant minds, connected across 41 countries, doing what we love and co\-creating a better future. You definitely don’t want to miss out! On-site support for convenience stores in Mexico City Why will we choose you? Because the challenges you’ll take on reflect your ambitions! **Responsibilities and Duties** * Support for all PCs, POS systems, and peripherals (PIN pads \- receipt printers \- etc.) * Support for all CCTV systems * Basic network equipment support * On-site resolution of hardware and software incidents * Preparation, installation, configuration, and replacement of computer equipment * Equipment customization and data restoration * Preparation of equipment for delivery to vendors and end users * Maintaining up-to-date hardware inventory * Manual registration and tracking of equipment movements \- shipping documents * Willingness to travel **Requirements and Qualifications** * Technical degree in Systems, Computer Science, Industrial Engineering, Logistics, or related fields. * Experience in operational asset management, inventory, or warehouse operations * 1 year or more of professional experience. * Technical knowledge of hardware (HW) * Technical knowledge of CCTV maintenance * Familiarity with ticketing system (TKTS) management tools * Valid driver’s license **Additional Information** * Statutory benefits * Fixed monthly bonuses for punctuality, attendance, and restaurant support * Grocery vouchers * Discounts with entertainment companies, gyms, language schools, universities, and more * Training and professional growth plan Are you looking for a place where your ideas shine? With over 38 years of experience and a global presence, at Stefanini we transform tomorrow—together. Here, every action matters and every idea can make a difference. Join a team that values innovation, respect, and commitment. If you’re a disruptive individual, committed to continuous learning, and innovation is in your DNA, then we’re exactly what you’re looking for. Come and let’s build a better future—together!