Freelance Technical Support

Description

Job Summary: We are seeking technical support talent for a legal firm, handling licenses, backups, configurations, and user support. Key Highlights: 1. Junior Technical Support in a Legal Firm 2. License Management, Backups, and Device Configuration 3. User Support and Process Documentation Important: **Legal firm** is seeking technical support talent. This is an excellent opportunity if you are looking for an additional source of income. **Junior Technical Support Service (Hybrid Mode)** **Requirements:** Technical degree in systems, computer science, or related field Prior experience providing technical support **Location:** Santa Fe area (near shopping center) **Schedule:** Monday to Friday 9:00–14:00 on-site 14:00–18:00 remote **Main Responsibilities:** * Office 365 license management * Data backups and migration * Device configuration * Internal application support * User support * Usage report generation * Process documentation * Basic user training * Hardware and software management and updates * Digital certificate management **We Offer:** Monthly salary of $8,000 MXN (net), invoice issuance required as a technical support service Position Type: Part-time Salary: Starting from $8,000.00 MXN per month Expected Hours: 50 per week Benefits: * Flexible schedules * Company-provided mobile phone Workplace: Hybrid remote work in 05348, Santa Fe Cuajimalpa, CDMX