Customer Service - Home office

Description

Job Summary: We are seeking a professional to provide support and guidance to customers, documenting interactions and delivering accurate information in a dynamic and collaborative environment. Key Highlights: 1. Dynamic and collaborative environment with experienced professionals 2. Paid training and professional development 3. Real growth opportunities **Why join our amazing team?** As part of our **\#CoolCenter**, you will have the opportunity to work in a dynamic and collaborative environment alongside a diverse team of experienced professionals who will help you grow and develop your career. Additionally, as an Alorican, you will enjoy excellent additional benefits. **We train you in person, then you work from home!** **Your daily responsibilities:** * Provide customer support through multiple channels, such as: chat, email, and phone. * Guide customers through their financing process, resolve questions, payments, and account status inquiries. * Document each interaction in our system. * Deliver accurate information aligned with organizational policies. **Benefits exclusively for you:** * **Monthly salary of $10,500 MXN. \*** * **Productivity bonuses. \*** * **Two days off per week.** * **Home Office. \*** * Stable employment contract and real growth opportunities. * Paid training and professional development. * Grocery vouchers. * Inclusive, dynamic, and motivating work environment. * Your birthday is a paid day off! \* * Statutory benefits. * Parking. * Go to the gym at a reduced cost with our Total Pass! * Referral bonuses and rewards for referring family and friends. * And many more! Requirements: * Intermediate or advanced English. * Verbal and written communication skills. * Work location: **Guadalajara on site.** Are you interested? If you’re ready to take the next step in your professional career with a company that values your talent, apply now! Terms and conditions apply; please consult our official website. \* Employment type: Full-time, Indefinite-term Salary: $10,500.00 \- $14,500.00 per month Benefits: * Gym discount * Option for indefinite-term contract * Referral program * Remote work * Grocery vouchers Work location: On-site employment