**Essential Requirements:** * Advanced English **(mandatory)** * Proficiency in **advanced Office software** * At least **1 year of customer service experience** * Data analysis * Negotiation techniques * Strong verbal communication skills **Salary:** * $14,000 gross monthly * 7% in food vouchers * Statutory benefits **Education:** * Bachelor's degree in **Administration, International Trade, or related field** **Key Responsibilities:** * Coordinate and supervise customer service activities to ensure service quality. * Follow up on customer requests, complaints, and requirements. * Analyze customer service data to propose process improvements. * Apply negotiation techniques and conflict resolution methods. * Prepare customer satisfaction indicator reports. * Collaborate with various departments to ensure timely response times. Employment Type: Full-time Salary: $13,500.00 \- $14,000.00 per month Benefits: * Food vouchers Application Question(s): * Can you work in Ixtlahuaca, State of Mexico? * Do you speak English? * Is the salary of $14,000 gross monthly acceptable to you? Work Location: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
