Bilingual Receptionist

Description

Position Summary: Responsible for delivering excellent front desk service, efficiently and courteously attending to customers and guests during check-in and check-out. Key Highlights: 1. Exceptional customer service at the front desk 2. Handling high-pressure and emergency situations 3. Interpersonal and communication skills Responsible for providing outstanding front desk service and attending to our customers and/or guests during check-in and check-out, adhering to the hotel's quality standards to deliver efficient, courteous, and seamless service, while clearly communicating all policies, procedures, programs, and special events relevant to the scope of responsibilities. Skills: * Interpersonal skills * Handling complaints and situations under pressure and emergencies * Internal and external communication * Agility in resolving routine and special situations * Fluent conversational English (100%) Employment Type: Full-time, Indefinite term Salary: $15,000.00 per month Benefits: * Savings fund * Discounts and preferential pricing * Free parking * Dining services * Complimentary uniforms Experience: * Receptionist: 1 year (Preferred) Language: * English (Preferred) Work Location: On-site employment