Bilingual Front Desk Agent

Description

Job Summary: Responsible for delivering excellent front desk service, managing check-ins and check-outs to high quality standards with fluent communication. Key Highlights: 1. Excellent customer service at the front desk 2. Handling situations under pressure and emergencies 3. Interpersonal skills Responsible for delivering excellent front desk service and attending to our Clients and/or guests during check-in and check-out, adhering to the hotel's quality standards to provide efficient, courteous, and fluent service; informing guests of all policies, procedures, programs, and special events within the scope of their responsibilities. Skills: * Interpersonal skills * Handling complaints, situations under pressure, and emergencies * Internal and external communication * Agility in resolving routine and special situations * English language: 100% conversational Employment Type: Full-time, Indefinite term Salary: $15,000\.00 per month Benefits: * Savings fund * Discounts and preferential pricing * Free parking * Dining services * Complimentary uniforms Experience: * Front Desk Agent: 1 year (Preferred) Language: * English (Preferred) Work Location: On-site employment