SALES REPRESENTATIVE

Description

Position Summary: Provides support in the store's operational activities—including sales, merchandise placement, and customer service—to ensure achievement of operational and commercial performance indicators. Key Responsibilities: 1. Collaborate in the execution of operational and commercial processes 2. Assist customers and clarify questions regarding products 3. Process cash transactions and handle returns Provide floor-level operational support in the store by executing assigned operational processes related to sales, merchandise placement, and customer service as defined by AutoZone, collaborating effectively to meet the operational and commercial performance indicators of the assigned store. * Arrange merchandise on the sales floor, in overstock areas, and in delivery trucks, adhering to applicable merchandise placement guidelines. * Execute correct planograms; * Scan merchandise to comply with inventory counts; * Perform proper front-facing and labeling to categorize merchandise, and participate in store opening and closing tasks, as well as sales-floor cleaning activities, to ensure accurate merchandise placement and store presentation. * Provide customer service by addressing inquiries regarding product location, specific product type information, functionality, and pricing—thereby delivering excellent service reflected in successful point-of-sale transactions—and respond to customer phone calls to clarify questions about specific products or orders. * Accurately perform cash register transactions (cash or card), process returns, and adhere to the store’s cash handling policy to ensure effective transaction processing and point-of-sale closure. * High school diploma completed * Prior experience as a warehouse associate, cashier, or general assistant. * Customer service experience preferred. AutoZone Mexico is the leading distributor of automotive parts and accessories in the Americas. In Mexico, we operate more than 800 stores; two distribution centers; a Store Support Center (CAT) located in Monterrey, Mexico; and a Business & Technology Store Support Center (BTSSC) located in Chihuahua. We employ more than 16,000 AutoZoners nationwide. Our customer-centric culture and commitment to going above and beyond define our identity—for both our customers and our AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you’re helping customers or advancing your professional career, we provide the tools and support you need to succeed and propel your future. AutoZone and its subsidiary, ALLDATA, are equal opportunity employers. All applicants will be considered for employment based on qualifications and competencies, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other legally protected category.