Call Center Executive

Description

Job Summary: We are seeking a Customer Service Executive to provide professional telephone support, resolve inquiries, and ensure an excellent customer experience within a dynamic team. Key Highlights: 1. Advance your career in a solid company with great benefits 2. Dynamic, stable work environment with professional development 3. Inclusive company that values diversity ### **Customer Service Executive – Advance Your Career!** Do you want to grow in a **solid company with great benefits**? At Teknei, we seek individuals with a **service-oriented attitude, empathy, and proactivity** to join our dynamic customer service team. ### **Your Responsibilities:** * Provide professional and empathetic telephone support. * Resolve inquiries and requests during the first contact, ensuring an **excellent customer experience**. * Offer clear and effective solutions. * Escalate special cases to the supervisor when necessary. ### **✅ Requirements:** * Minimum **6 months of experience in a Call Center – Customer Service**. * Completed **high school diploma** (with certificate). * Proficiency in PC and digital tools. * Availability for **shifts**. ### **Benefits:** * Fixed monthly salary: **$10,000 gross** * **100% paid training from day one**. * Benefits exceeding legal requirements: * Grocery vouchers * Savings fund * 30 days’ year-end bonus * 20 vacation days * Access to an **exclusive sports club** (gym, semi-Olympic swimming pool, courts, and recreational classes). * **Professional growth plan** within a stable company. * Direct employment contract and **two days off per week**. ### **Join Our Team!** Enjoy a **dynamic, stable work environment with real opportunities for development**. Inclusive company: We value diversity and do not discriminate based on race, religion, sexual orientation, physical condition, health status, pregnancy, or HIV status.