Job Summary: Provide operational support for the daily operation of branches, ensuring order, tracking, and compliance with internal processes, with a focus on logistics, maintenance, and customer service. Key Highlights: 1. Key operational support for the daily operation of branches 2. Participation in logistics, maintenance, and personnel management 3. Interaction with customers and team members in a dynamic role Job Objective Provide operational support to ensure the proper daily operation of branches, guaranteeing order, tracking, and compliance with internal processes. MAIN RESPONSIBILITIES Operations and Logistics Assist in supervising branch opening and closing procedures. Track appointment schedules and report incidents. Verify that facilities are clean and in good condition. Check that supplies and materials are available and report shortages. Assist in managing and receiving weekly orders. Cover front desk duties as needed. Maintenance Coordinate with the Administrative Department. Assist in reporting maintenance needs. Schedule maintenance providers and follow up with them. Open and close branches outside regular hours to carry out maintenance tasks. Personnel Management Support Channel staff questions or needs to management. Assist in the logistics of training sessions. Assist in verifying uniform compliance and professional appearance. Customer Service Assist in tracking messages (WhatsApp, email, etc.). Channel complaints or suggestions to management. Provide floor support when required. Ideal Profile Previous experience in administrative or operational roles (ideally in services, retail, hospitality, or spa industries). Organized, proactive individual with attention to detail. Strong communication skills and a friendly manner with both team members and customers. Ability to track and resolve day-to-day operational issues. Basic proficiency in digital tools. Proficiency in spoken and written English. Personal vehicle. Specifications Work schedule: Monday to Saturday, 11:00 am to 8:00 pm, with Sundays and holidays off. Schedule may vary depending on job requirements. -Requirements- Minimum education: Higher Education – Bachelor’s Degree 1 year of experience Languages: English Age: between 24 and 45 years Knowledge: Team management, Decision-making, Facilities, Microsoft Excel, Organization, Tracking, Supervision, Operational support Driver’s license: Type A Keywords: helper, assistant, auxiliary, aux, assistant, helper, aide, operative, operational