Customer Service Analyst - Temporary Project

Description

Job Summary: We are seeking a Customer Service Analyst to resolve inquiries and provide support regarding promotions and product usage, while managing reports and interacting with customers. Key Highlights: 1. Customer service experience, preferably in promotional campaigns. 2. Resolution of customer inquiries and service-related issues. 3. Generation of Excel reports and direct interaction with customers. IMPORTANT COMPANY REQUIRES Customer Service Analyst Requirements: High school diploma or incomplete bachelor's degree Experience: 6 months to 1 year in customer service; experience in promotional campaigns and e-commerce retail is preferred Responsibilities: Resolve customer inquiries and service issues related to promotions and product usage. Excel reporting Customer interaction Schedule: MONDAY TO SUNDAY WITH ONE DAY OFF PER WEEK (Morning shift: 8:00 AM to 5:00 PM)  (Afternoon shift: 11:00 AM to 8:00 PM) INTERESTED CANDIDATES SHOULD APPLY THROUGH THIS CHANNEL At ManpowerGroup, we create inclusive workplaces where talent and competencies are prioritized regardless of individual characteristics such as gender, age, sexual orientation, gender identity or expression, nationality, migration status, physical appearance, disability, language, social or economic condition, health or legal status, pregnancy, marital or civil status, religion, opinions, physical expression, bodily diversity, political affiliation, visible or non-visible tattoos, other bodily modifications, or any other condition that may be considered. -Requirements- Minimum education: Upper secondary education - Technological High School Diploma Less than 1 year of experience Keywords: analyst, care, costumer, cliente, project