SUPERVISOR

Description

Supervise overall store operations across all areas, serving as a role model for your team. Provide necessary direction and feedback to your direct reports to coordinate proper execution of store operational processes, foster an optimal work environment, and deliver excellent service to our customers. * Authorize damaged and non-damaged returns resulting from defective merchandise, incorrect employee recommendations, or catalog errors—always placing the customer first and guaranteeing their full satisfaction. * Ensure all parts and products are in their assigned locations within the store and that physical inventory matches system records, executing flawless weekly inventory maintenance tasks. * Supervise store operational activities by setting an example and ensuring employees provide expert customer guidance while utilizing all available tools—including the electronic catalog and diagnostic and testing equipment provided by AutoZone—to deliver reliable advice and genuine solutions to our customers’ needs, thereby also helping prevent merchandise returns through this practice. * Identify subordinates’ strengths and areas for development to assign appropriate tasks, recognize strong performance, and provide constructive feedback when improvement or training opportunities are identified. * Supervise daily compliance by all employees with scheduled working hours and AutoZone’s established dress code; ensure respectful, courteous, and professional interactions among team members and with our customers, consistently applying AutoZone’s guidelines and core values. * Review and analyze the Profit & Loss (P\&L) report each period to identify cost-control opportunities and contribute to improvements by promoting a culture of savings across all controllable expenses within the team. * Assign and follow up on area supervisor responsibilities—including planogram setup, merchandise placement, warehouse cleaning, restroom and cafeteria maintenance, sales floor upkeep, and parking lot care—as well as review daily cash counts for the main register, conduct cash sweeps, and process register closings for direct reports in strict adherence to AutoZone procedures. * Supervise and ensure employees wear AutoZone-provided safety equipment—including belts, gloves, aprons, and goggles—when handling merchandise, performing vehicle tests, or using in-store test stations, thereby helping prevent workplace accidents and ensuring a safe environment for our employees. * High school diploma * One to two years of experience as a supervisor in retail, warehouse, or store environments * Flexible availability for scheduling AutoZone Mexico is the leading distributor of automotive parts and accessories in the Americas. In Mexico, we operate over 800 stores, two distribution centers, a Store Support Center (CAT) located in Monterrey, Mexico, and a Business and Technology Store Support Center (BTSSC) located in Chihuahua. We employ over 16,000 AutoZoners nationwide. Our customer-centered culture and commitment to going above and beyond define our identity—for both our customers and our AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you’re assisting customers or advancing your professional career, we provide the tools and support to help you succeed and propel your future. AutoZone and its subsidiary, ALLDATA, are equal opportunity employers. All applicants will be considered for employment based on skills and competencies, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other legally protected category.