OPERATIONS MANAGER

Description

Position Summary: We are seeking an experienced Operations Manager to supervise and coordinate the daily operations of a facility, lead staff, and ensure compliance with standards. Key Highlights: 1. Leadership in operational supervision and coordination 2. Comprehensive management of personnel and processes 3. Incident resolution and continuous improvement **OPERATIONS MANAGER AT XTRIKE PLAZA LA CUSPIDE** ***SEND YOUR CV TO: 56\-3309\-4745 OR EVENTOS@ROCKETS.COM.MX*** Relevant work experience: Minimum 3–5 years in supervisory or operations management roles, preferably in service-oriented companies or restaurants. Age: 28–45 years old Education: Completed or incomplete Bachelor’s degree in Business Administration, Business Management, or related field. Marital status: No preference. Daily Responsibilities: * Supervise the facility’s daily operations * Coordinate and direct operational and administrative staff * Verify compliance with processes, policies, and service standards * Resolve operational incidents and handle customer service issues * Monitor attendance, punctuality, and staff performance * Prepare operational reports Weekly Responsibilities: * Plan staff roles and work schedules * Review inventories and control supplies * Conduct follow-up meetings with supervisors or department heads * Evaluate staff performance * Implement operational improvements Responsibilities: * Ensure smooth and proper functioning of operations * Achieve operational and customer service targets * Ensure efficient use of human and material resources * Maintain an appropriate working environment * Supervise compliance with safety and hygiene regulations Obligations: * Comply with and enforce internal regulations * Report significant incidents to management * Safeguard company assets * Maintain confidentiality of operational and administrative information Required Professional Competencies: * Leadership, decision-making, planning and organization, conflict resolution, assertive communication, working under pressure * Handling of values and confidential information: Cash handling, financial information, personnel data, and operational strategies. Work Schedule and Location: **Flexible schedule with availability for variable hours.** **Net monthly salary: $15,000\.00** Desirable training in: Leadership and personnel management, operations administration, customer service, safety and hygiene, time management and productivity Job Type: Full-time, indefinite term Salary: $15,000\.00 \- $21,317\.95 per month Workplace: On-site employment