Job Summary: We are seeking a Trainer to design and deliver training programs in sales and customer service, identify training needs, and prepare reports. Key Responsibilities: 1. Design and deliver specialized training programs 2. Identify training needs to improve staff performance 3. Support the development of up-to-date teaching materials We are a Mexican company with 12 years of market presence, dedicated to the sale and distribution of high-end beauty products and accessories. Join our team as: **Trainer** **Requirements:** * Education: Bachelor’s degree in Psychology, Administration, Business Administration Engineering, or related field. * Minimum 2 years of professional experience in this role. * Strong verbal and narrative communication skills. Responsibilities: * Design and deliver training programs for sales and customer service teams in the retail sector. * Identify training needs to improve staff performance. * Conduct group activities that facilitate learning. * Prepare progress and outcome reports for training sessions. * Support the development of up-to-date teaching materials aligned with the company’s organizational culture. * Knowledge of DC1, DC2, DC3, DC4, DC5. * Annual Training Plan. * Knowledge of DNC (Training Needs Assessment). **We Offer:** * \- Competitive weekly salary * \- Statutory benefits * \- Continuous training * \- Working hours: Monday to Friday * \- Employee discount * \- Gym discount * \- Discounts and preferential pricing * \- Company-provided mobile phone * \- Complimentary uniforms Salary: $13,500\.00 \- $14,000\.00 per month Benefits: * Employee discount * Gym discount * Company-provided mobile phone * Complimentary uniforms * Additional vacation days or paid leave Work Location: On-site employment