Delivery Control Coordinator (Temporary)

Description

Job Summary: Unilever is seeking a Delivery Control Coordinator to ensure efficient logistics processes, monitor compliance, resolve incidents, lead improvements, and coordinate teams. Key Highlights: 1. Unilever: purpose, beloved brands, and improvement of lives. 2. Lead innovations for business success and growth. 3. Accompaniment and inspiration for personal development. **Unilever is seeking a Delivery Control Coordinator (Temporary)!** **Function:** Supply Chain **Reports to:** Delivery Control Transport Chief **Scope:** Local **Location: Tultitlan, State of Mexico, Mexico** **Terms & Conditions:** Temporary, 8 months **ABOUT UNILEVER** Unilever is where you can realize your purpose through your work: building a better business and a better world. You will work with beloved brands that improve the lives of our consumers and the communities around us. You will lead innovations—big and small—that drive our business’s success and growth. You will learn from brilliant business leaders and colleagues who will support and inspire you to become a better version of yourself. **JOB PURPOSE** Ensure deliveries are executed on time and as planned, monitoring each stage of logistics execution. Coordinate and supervise the operations team, manage performance indicators, resolve incidents, maintain effective relationships with customers, service providers (transport lines and on-site coordinations), and support functions—ensuring an efficient, data-driven, analytical, and continuously improving operation. **WHAT WILL BE YOUR KEY RESPONSIBILITIES?** * Coordinate and monitor daily local and foreign delivery operations. * Lead improvement projects to reduce unloading times, loading discrepancies, and rejections. * Supervise proper delivery documentation (POD – Proof of Delivery). * Conduct delivery data analysis to identify failures, patterns, and improvement opportunities. * Manage communication with carriers, logistics operators, and internal/external customers. * Resolve delivery incidents with a customer-centric and effective solution approach. * Evaluate and implement technological tools to enhance delivery traceability and control. **WHAT YOU’LL NEED TO SUCCEED** **Experience & Qualifications** * Bachelor’s degree in Logistics, Industrial Engineering, Business Administration, or related fields. * Minimum 2–4 years of experience in logistics coordination, delivery control, or control tower operations. * Experience supervising routes, customer deliveries, and managing logistics KPIs. * Knowledge of road safety and transportation regulations. * Preferred: Experience in high-volume distribution industries. * Advanced Excel (pivot tables, dashboards, statistical formulas). * Proficiency in data analysis tools: Power BI. * Design and implementation of performance indicators. * Familiarity with transportation management systems (GPS). * Understanding of last-mile logistics and reverse logistics processes. * Route analysis, transit time assessment, and logistics cost analysis. * Database management and collaborative tools proficiency. **Skills** * Problem solving * Adaptability to change * Attitudes * Teamwork * Influencing others * Results orientation * Problem solving **Leadership** * Focus on what Counts – Prioritize what truly matters for the business. * Stay Three Steps Ahead – Think creatively and curiously, anticipating consumer and customer needs. * Deliver with excellence – Ownership and pride in execution. * Care Deeply – We deeply care about how consumers experience our brands every day, everywhere. **ARE YOU INTERESTED?** Submit your application via this portal, as email applications will not be processed. Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuous development for all employees, regardless of age, disability, gender, race, religion or belief, sex, sexual orientation, marriage and civil partnership, pregnancy and maternity. We commit to making reasonable adjustments to provide a positive, barrier-free recruitment process. Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.