Receptionist

Description

Position Summary: We are seeking a Receptionist / Customer Service Representative for a growing veterinary hospital, responsible for administrative management and interaction with pet guardians and patients. Key Highlights: 1. Part of a veterinary hospital with 10 years of experience. 2. Join a team for a new, cat-exclusive branch. 3. End-to-end management of customer service and administrative operations. **We are expanding—join our team!** We are a **veterinary hospital with 10 years of experience**, passionately dedicated to the care of dogs and cats. Due to the opening of our **new, cat-exclusive branch**, we are seeking **new talent to join our team**. **Position: Receptionist / Customer Service Representative** **Main Responsibilities:** * Cash and point-of-sale (POS) terminal transactions. * Management of petty cash. * Receiving and welcoming pet guardians and patients. * Answering telephone calls. * Scheduling appointments and providing timely follow-up. * Using and managing the administrative system **Qvet**. * Managing the corporate **WhatsApp** account. * Selling retail products (food, accessories, and some medications). * Coordinating patients with available veterinarians. * Coordinating with external veterinarians for complementary services. * Managing and organizing schedules. Employment Type: Full-time, probationary period Contract Duration: 3 months Salary: $10,000.00 - $12,000.00 per month Benefits: * Employee discount * Complimentary uniforms Education: * Completed high school diploma (preferred) Work Location: On-site employment