Senior Teller

Description

Position Summary: We are seeking a Teller to ensure cash security, service quality, and the proper functioning of the branch, serving as a fundamental figure in daily operations. Key Highlights: 1. Key position to ensure service security and quality. 2. Fundamental role in daily operations, safeguarding Partners' trust. 3. Continuous training and growth opportunities. ### **Vacancy: Teller** At our Cooperative, Partners' trust is built every day—especially at the first point of contact: **the teller window**. Therefore, we are opening this **internal vacancy**, targeted at employees interested in developing into a **Teller**, a key role ensuring cash security, service quality, and the branch’s proper operation. ### **Why is this position so important?** The Teller is a fundamental figure in daily operations. The availability of resources, secure transaction execution, and each Partner’s experience—swift, reliable, and professional—depend on the Teller’s organization, control, and attention. This role safeguards not only the Cooperative’s funds but also the trust of those who believe in us. ### **Main Responsibilities** * Request and track disbursement of cash for the Senior Teller Fund, maintaining timely communication with Treasury. * Open the teller area, allocate and consolidate funds to tellers and ATMs, monitoring cash flows and established limits. * Participate in debit card PIN reset and change processes, ensuring compliance with institutional protocols. * Supervise security best practices, identifying and reporting any risk situations to the Branch Manager. * Address tellers’ questions, clarifications, and requests, as well as channel incidents in the Core Banking System. * Guarantee high-quality counter service: service times, orderliness, appearance, cash flows, and support for cross-selling. * Perform ATM cash counts and daily operational closings. * Issue and submit closing reports, audit tapes, and reconciliations to relevant departments. * Control, safeguard, and archive supporting documentation for daily operations and transfers. * Administer checks assigned by the Branch Manager. * Prepare the monthly report on cash shipments and receipts with cash-in-transit companies. ### **Profile We Seek** * Excellent customer service attitude * High school diploma or bachelor’s degree * Computer literacy * Cash handling and cash-counting experience * Residency in Orizaba or surrounding areas ### **We Offer:** * **Biweekly salary: $5,250** * **Monthly food vouchers.** * **Statutory benefits**: IMSS, vacation, vacation bonus, year-end bonus (45 days). * **Life insurance.** * **Quarterly bonuses** * **Financial leave.** * **Loans and payroll advances.** * **Birthday day off.** * **Continuous training** and growth opportunities. ### **Working Hours** * **Monday to Friday:** 8:15 a.m. to 4:30 p.m. * **Saturdays:** 8:15 a.m. to 1:30 p.m. ### **Do you want to join our team?** ### **Share your CV with us through this channel**