Receptionist - Toluca

Description

Job Summary: We are seeking a service-oriented Receptionist for a luxury hotel, responsible for customer service, registration management, appointments, calls, and documentation. Key Highlights: 1. Comprehensive training for the Receptionist position 2. Opportunity for professional growth 3. Positive work environment **RECEPTIONIST** We invite you to experience the best work environment at our luxury hotel, **City Express Junior By Marriott Toluca (Facing Plaza Sendero)**, as a **RECEPTIONIST** (we provide training). **What do I need? (REQUIREMENTS)** \* Education: Completed high school diploma. \* Availability for rotating shifts (07:00–15:00 or 15:00–23:00). \* Service-oriented attitude. \* Experience in similar positions. **Responsibilities:** \* Customer service: Greet visitors, answer calls, and respond to inquiries. \* Registration: Record visitor, patient, or customer information. \* Appointment management: Schedule, confirm, and cancel appointments. \* Call management: Answer calls, transfer them, and route them to the appropriate department. \* Mail management: Receive, open, distribute, and log correspondence and packages. \* Reservation management: Reserve meeting rooms, hotel rooms, etc. \* Payment management: Prepare invoices, collect payments, and record transactions. \* Incident management: Resolve complaints, requests, and unexpected issues. \* Information management: Maintain databases, directories, and records of customers and suppliers. \* Document management: Organize, file, and process documents. **What benefits do I receive?** \* Salary: $9,400 MXN gross per month. \* Attendance and punctuality bonus: $1,000 MXN. \* Statutory benefits. \* Savings fund. \* Cafeteria service. \* Uniform. \* Training. \* Positive work environment. \* Professional growth. **SCHEDULE:** Rotating, Monday to Sunday (07:00–15:00 / 15:00–23:00\) Employment type: Indefinite-term contract. Salary: Up to $9,400.00 MXN per month. Work location: On-site employment.