Receptionist - CDMX

Description

Job Summary: We are seeking a receptionist with a service-oriented attitude to manage customer service, registrations, appointments, calls, correspondence, reservations, and incidents at a luxury hotel. Key Highlights: 1. Experience in similar positions and customer service 2. Comprehensive training and professional growth 3. Positive work environment **RECEPTIONIST** We invite you to experience the best workplace environment at our luxury hotel, **City Express Plus By Marriott (Insurgentes Sur)**, as a **RECEPTIONIST** (we provide full training). **What do I need? (REQUIREMENTS)** \* Education: Completed high school diploma. \* Availability for rotating shifts (06:00–14:00 or 14:00–22:00). \* Service-oriented attitude. \* Experience in similar positions. **Responsibilities:** \* Customer service: Greet visitors, answer phone calls, and respond to inquiries. \* Registration: Record visitor, patient, or customer information. \* Appointment management: Schedule, confirm, and cancel appointments. \* Call handling: Answer calls, transfer them, and route them to the appropriate department. \* Correspondence management: Receive, open, distribute, and log mail and packages. \* Reservation management: Reserve meeting rooms, hotel rooms, etc. \* Payment handling: Prepare invoices, collect payments, and record transactions. \* Incident management: Resolve complaints, requests, and unexpected issues. \* Information management: Maintain databases, directories, and records of customers and suppliers. \* Document management: Organize, file, and process documents. **What benefits do I receive?** \* Salary: $9,500 MXN gross per month. \* Attendance and punctuality bonus. \* Statutory benefits. \* Savings fund. \* Cafeteria service. \* Uniform. \* Training. \* Positive work environment. \* Professional growth. **SCHEDULE:** Rotating, Monday to Sunday (06:00–14:00 / 14:00–22:00\) Employment type: Indefinite-term contract. Salary: Up to $9,500\.00 per month. Workplace: On-site employment.