Description
Position Summary:
Ensure delivery of high-quality housing units with zero defects, and supervise actions related to warranty repairs and after-sales service, aiming for customer satisfaction.
Key Highlights:
1. Experience in supervising mass housing construction
2. Customer service attitude and results orientation
3. Professional development and growth through training programs
**At Ruba, we don’t just build homes—we also build a better workplace for our employees, certified by GPTW as one of the 100 Best Companies to Work For in Mexico.**
**We invite you to join our team in Monterrey.**
**TECHNICAL SUPPORT SUPERVISOR**
Ensure housing units are delivered to customers on time, with high quality and zero defects; supervise and coordinate actions between Construction and Customer Service (SC) departments to carry out warranty repair and after-sales service processes timely and effectively, thereby achieving customer satisfaction.
**Requirements:**
* Architecture or Civil Engineering degree
* 4 years of experience in a similar position
* Experience in supervising mass housing construction
* Experience in customer service, post-sales support, and warranties
* Proficiency in Microsoft Office and Enkontrol
* Customer service attitude
* Professional appearance
* Results-oriented
* Strong communication skills
* Proactive