Responsible Captain

Description

Job Summary: Supervise and optimize the restaurant's daily operations, ensuring efficient, profitable, and quality- and service-standard-aligned performance. Key Highlights: 1. Opportunities for professional growth and development. 2. Professional and dynamic work environment. 3. Sales and customer service responsibilities. Job Title: Responsible Captain Location: Avenida Universidad, Querétaro, Centro Department: Operations / Procurement Employment Type: Full-time Schedule: Availability for flexible hours and weekends. 10-hour shifts. Days off: Mondays. Job Objective: Supervise and optimize the restaurant's daily operations, ensuring efficient, profitable, and quality- and service-standard-aligned performance. Simultaneously support the control and execution of supply orders, guaranteeing timely and appropriate procurement to support operational activities. Sales and customer service responsibilities. Responsibilities: \* Supervise daily restaurant operations (kitchen, service, customer interaction). \* Coordinate floor and kitchen staff, promoting teamwork and role adherence. \* Ensure hygiene, food safety, and quality protocols are followed in all areas. \* Resolve operational issues and ensure an optimal customer experience. \* Coordinate restaurant opening and closing procedures. \* Train staff on service standards and internal procedures. \* Support daily and weekly procurement of supplies (food, beverages, cleaning materials, etc.). \* Obtain quotations from suppliers and jointly with the administration department identify new cost-effective alternatives. \* Monitor inventory levels and place orders based on operational needs in coordination with the administration department. \* Supervise goods receipt and verify product quality jointly with the administration department. \* Coordinate with department heads to ensure adequate supply of key items (e.g., fresh fish, rice, sauces, etc.). \* Conduct continuous sales efforts and deliver excellent customer service to foster loyalty. Requirements: \* Minimum education: Technical degree in Gastronomy, Administration, Sales, or related field. \* Experience: Minimum 2 years in similar roles; preference for experience in Japanese or international restaurants. \* Knowledge of restaurant operations, inventory management, and procurement. \* Leadership, cost-control, and attention-to-detail skills. \* Intermediate proficiency in Excel and administrative systems. \* Schedule flexibility and proactive attitude. Skills and Competencies: \* Leadership and effective communication. \* Organization and problem-solving. \* Supplier negotiation and analysis capabilities. \* Ability to work under pressure. \* High sense of responsibility and integrity. \* Sales. \* Customer service. We Offer: \* Competitive salary. \* Staff meals. \* Growth opportunities. \* Professional and dynamic work environment. Employment Type: Full-time Salary: $15,000.00 \- $18,000.00 per month Benefits: * Cafeteria service Experience: * Personnel administration: 1 year (Preferred) Work Location: On-site employment