Branch Manager

Description

WE INVITE YOU TO JOIN OUR TEAM AS: "RECEPTIONIST" Branch Manager Schedule: Monday to Saturday 11:00 AM to 8:00 PM, Sundays 12:00 PM to 8:00 PM Net Salary: $2,300 per week. Weekly Attendance Bonus: $100 Weekly Productivity Bonus: $100 Responsibilities * Branch opening and closing. * Coordinate team members' duties. * Operate the system to process orders. * Request supplies. 1. Personnel Management and Leadership * Leadership and Supervision: Lead, motivate, and evaluate the team. * Training: Train new employees and ensure continuous development in processes, customer service, and hygiene. * Scheduling and Shifts: Create and manage staff schedules to ensure adequate coverage during peak hours. * Conflict Resolution: Mediate and resolve conflicts or disagreements among employees or with customers. * Hiring: Participate in the selection and hiring process for new staff. 2. Operations and Service Quality * Operations Supervision: Ensure proper daily branch opening, operation, and closing. * Quality Control: Guarantee that sandwiches and other products are prepared according to company recipes and quality and presentation standards. * Customer Service: Monitor and ensure exceptional customer service, efficiently resolving complaints or incidents. * Hygiene and Food Safety: Ensure strict compliance with all sanitation, cleanliness, and hygiene regulations across all areas (kitchen, tables, restrooms, storage). 3. Administration and Finance * Inventory Control: Manage stock levels of ingredients and supplies (bread, meats, vegetables, sauces, beverages, etc.) to prevent losses and shortages. * Supplier Orders: Place supply requisitions and orders, verifying receipt and quality of goods. * Cash Register Control: Supervise daily transactions, cash handling, and cash register closings (cash counts), generating sales reports. * Expense Management: Control the operational budget, seeking efficiencies and minimizing unnecessary expenses. * Reporting: Prepare periodic reports on sales, operating costs, and overall branch performance. 4. Sales and Local Marketing * Sales Promotion: Implement strategies to meet or exceed sales targets (e.g., local promotions, suggestive selling). * Commercial Strategy: Analyze local consumer trends and propose actions to attract and retain customers. * Brand Image Maintenance: Ensure the branch maintains a clean and attractive appearance consistent with the brand. 5. Maintenance and Logistics * Facility Maintenance: Ensure equipment (griddles, refrigerators, POS systems, etc.) and facilities remain in good working condition. * Order Logistics: Organize and supervise takeout order management and, where applicable, home delivery operations. Position Type: Full-time, Project-based or Fixed-term Contract Salary: $2,300.00 per week Workplace: On-site employment