Job Summary: We are seeking an organized and proactive Administrative Assistant to provide operational support, ensuring control and documentation of internal processes for daily efficiency. Key Highlights: 1. Key operational support for daily efficiency 2. No prior experience required (0–1 year) 3. Opportunity to work on continuous improvement **Job Objective** We seek a highly organized and proactive Administrative Assistant who provides operational support to the team, ensuring control, tracking, and proper documentation of internal processes. This role will be key to maintaining order and efficiency in daily operations. **Responsibilities** * Ticket management and tracking in system (registration, updating, and control) * Basic prioritization and escalation of requests when necessary * Preparation of meeting minutes, records, and summaries * Timely follow-up on agreements and pending items * Support in generating internal manuals and guidelines * Documentation of operational processes * Creation of flowcharts and support in process improvement * Organization and control of departmental information * Tracking of team operational activities * General administrative support to PMO and Project Managers **Requirements** **Education:** Intern or final-semester student in: * Administration * Industrial Engineering * Business Management or related field **Experience:** * Not mandatory (0–1 year) * Prior internship or social service experience in administrative, operations, or project areas is desirable **Competencies** * High level of organization and structure * Activity tracking and control * Clear communication and ability to synthesize * Proactivity * Logical thinking * Attention to detail **Desired Technical Knowledge** * Proficiency in Google Workspace or Microsoft Office * Basic knowledge of ticketing tools (Jira, Trello, Odoo, etc.) * Use of diagramming tools (Lucidchart, Miro, Draw.io) **Profile** * Operational focus (executor) * Interest in continuous improvement * Ability to handle multiple tasks * Strong sense of responsibility and follow-up Salary: $13,000\.00 \- $15,000\.00 per month Workplace: Remote employment