Customer Experience Assistant

Description

Job Summary: We are seeking a Customer Experience Assistant to provide warm, empathetic, and efficient service to patients, with training included. Key Highlights: 1. No prior experience required; training provided 2. Provide warm and empathetic patient care 3. Assist with appointment and patient record management Customer Experience Assistant — No experience needed; we provide your training. **Job Objective**: Deliver warm, empathetic, and efficient customer service to branch patients. Responsibilities: Greet and assist patients in a friendly, empathetic, and professional manner. Schedule, confirm, modify, and follow up on assessment appointments. Maintain up-to-date patient records. Provide information regarding services, procedures, and operating hours. Assist with billing. **Technical Skills** Computer proficiency Basic Excel Email management **Compensation & Benefits** Salary: MXN 10,000–12,000 per month Statutory benefits Work schedule: Monday to Saturday, 9:00 AM–7:00 PM Saturday: 9:00 AM–2:00 PM Interested candidates may apply through this channel