Package Quality Control

Description

Job Summary: We are seeking a Quality Control and Service Specialist to elevate the standard of our service by managing exceptions and training the team. Key Highlights: 1. Expert in process optimization and passionate about continuous improvement 2. Analytical ability and vision for process optimization 3. Leadership in training and experience in quality control WE ARE HIRING: QUALITY CONTROL AND CUSTOMER SERVICE SPECIALIST! Are you an expert in process optimization and passionate about continuous improvement? At iMile, we are looking for our next Quality Control and Customer Service Specialist for our La Nogalera location. Your mission on the team: You will be the key player in elevating the standard of our service by managing exceptions, analyzing data, and training the team to deliver top-tier logistics experiences. · What are we looking for? · Experience: Preferably 1 year in quality control (CS), operational management, or e-commerce/logistics. · Technical Skills: Proficiency in Excel and Power BI (mandatory for KPI analysis). · Knowledge: Delivery workflows, service standards, and exception management mechanisms. · Competencies: Analytical ability, vision for process optimization, and leadership in training. · Our offer to you: · Base salary: $12,000 per month. · KPI bonus: Up to $4,000 additional per achievement of objectives. · Grocery vouchers: $2,300 per month. · Statutory benefits from day one. · Location: La Nogalera, Guadalajara, Jal. APPLY NOW! If you meet the profile and seek a professional challenge in the logistics sector, please send us your updated CV:. -Requirements- Minimum education: Upper secondary education – General High School years of experience Keywords: quality, qa