Monitoring Operator

Description

Job Summary: We are seeking a Monitoring Operator to supervise freight transportation units in real time, manage routes, handle incidents, and communicate with operators and authorities. Key Responsibilities: 1. Real-time tracking and monitoring of freight transportation units 2. Route management, risk detection, and support for highway incidents 3. Constant communication with operators, customers, and authorities **Monitoring Operator Mty** Requirements: \*Academic qualification: Bachelor's degree. \*Minimum one year of experience in this position. \*Proficiency in operating 360-degree cameras and GPS systems. \*Familiarity with GPS platforms. \*Knowledge of highway networks and major national highways. \*Coordination with authorities via emergency numbers 911 and 088, accident response. \*Customer service, including coordination with operators for shipment tracking. \*Understanding of freight logistics. \*Prompt attention to alerts. Duties: Tracking freight transportation units using satellite platforms. Assisting operators in navigating major national highways. Liaising with authorities. Customer service. Main Activities: Real-time GPS-based monitoring of units. Tracking routes and transit times. Detection and reporting of deviations, unauthorized stops, and risk events. Constant communication with operators and operational staff. Support during highway incidents (theft, breakdowns, delays). Preparation of trip reports and logs. Compliance with safety protocols and emergency response procedures. \*Weekly payment via Banorte or Banregio. \*Savings fund: 5%. \*24 days of Christmas bonus. \*Vacation bonus: 30%. \*Annual bonus equivalent to 18 days' salary. Work schedule: 12-hour rotating shifts. Days off: 2 to 3 days per week. Salary: 14,000\.00 (MXN) \- 16,000\.00 (MXN) per month. Salary: $14,000\.00 \- $16,000\.00 per month. Benefits: * Savings account * Complimentary uniforms Workplace: On-site employment