




Job Summary: Customer service, support to sales representatives, and administrative management of billing and order processes. Key Responsibilities: 1. Telephone and email customer service 2. Support to sales representatives in order management 3. Administrative management of billing and returns Provide telephone and/or email customer service. Support and assist sales representatives in the following cases: 1.- Order modification and/or order supplement requested by the Sales Representative (SR). 2.- Sending documents such as invoices and credit notes 3.- Requesting packaging for damaged products 4.- Verifying inventory availability of specific products, etc. Review and print scheduling. Follow up on contract manufacturing scheduling for customers. Sort daily invoices according to the unit and operator assigned in the schedule. Receive return reports and enter them into the system. Review invoices for travel allowances. Maintain an archive of canceled reports. Enter customer orders. Request document cancellations from the Leon Assistant Manager. Send consolidated purchase orders. Daily verification that all canceled invoices are reported. Requirements Minimum 1 year of experience in similar positions Flexible working hours . -Requirements- Minimum education: High school diploma - General Baccalaureate 1 year of experience Keywords: analyst, billing, facturacion
