Amazon E-commerce Assistant

Description

**Job Objective:** Job objective: Collaborate continuously with the E-commerce Management team to comprehensively manage the operations and growth of various brands on the Amazon platform, ensuring accurate order execution, catalog administration, promotion implementation, KPI analysis, and platform-related administrative activities. Actively contribute to the commercial development of the channel through results-oriented management, guaranteeing operational efficiency and a strong brand presence on the marketplace. **Requirements:** * **Completed Bachelor’s degree in Business Administration, Marketing, Industrial Engineering, International Trade, Digital Business, or related fields.** **Technical Skills** * Experience with e-commerce platforms, preferably Amazon Vendor Central. * Purchase order (PO) management: review, acceptance, tracking, and resolution of discrepancies. * Catalog administration: product listings, A+ Content, Brand Stores, promotions, and discounts. * Incident tracking and resolution: chargebacks, cancellations, inventory errors, or logistical discrepancies. * Implementation and maintenance of Brand Stores: content upload, error review, visual optimization, and periodic updates. * Support for advertising campaigns: banner uploads, performance tracking, visual asset management, and results analysis. * Continuous monitoring of compliance with Amazon’s policies and standards to ensure operational and reputational account integrity. * Collaboration in commercial calendar planning, promotional periods, and inventory management. **Analysis and Reporting** * Creation and automation of reports in Excel or Google Sheets (pivot tables, advanced formulas, charts). * Monitoring and analysis of key metrics: sales, turnover, inventory, pricing, Buy Box, margin, and KPI compliance. * Preparation of performance and results reports for the E-commerce Management team and/or Commercial and Marketing Leadership. **Tools** * Excel * Google Workspace * Amazon Vendor Central * A+ Content / Brand Stores content creation tools * Advertising management (Amazon Ads, DSP, or other marketplace platforms) **Key Competencies** * Effective communication and collaborative work * Planning and organization * Attention to detail and proactivity * Time management and task prioritization * Commercial orientation and focus on achieving sales targets Desirable * Additional training or certifications in e-commerce, digital retail, digital marketing, or marketplaces. * Intermediate English (reading, comprehension, and basic professional communication) * ERP systems (intermediate level preferred) * Power BI or data visualization tools (preferred) * Basic knowledge of SEO and marketplace content optimization (preferred) * Knowledge of e-commerce inventory and logistics management * Prior experience with marketplaces or digital B2B/B2C channels * Experience coordinating with external agencies, suppliers, or content/advertising partners Salary: $15,000 Net. Schedule: Monday to Friday, 08:30 to 18:00 pm Work location: Col. San Simón, Del. Cuauhtémoc. Position type: Full-time Compensation: $15,000.00 per month Workplace: On-site employment